LEGAL
Terms of Use
Terms & Conditions
Terms & Conditions
These Terms apply to Roster’s early-access beta. Roster is still developing, and features and these Terms may change as described below.
These Terms apply to Roster’s early-access beta. Roster is still developing, and features and these Terms may change as described below.
These Terms apply to Roster’s early-access beta. Roster is still developing, and features and these Terms may change as described below.
Effective date: July 25, 2026
1. Overview
Roster is a private production tool. Production companies use Roster to plan projects, manage crew, send call cards, track changes, collect acknowledgments, and keep production records.
Roster helps production teams coordinate a job. Roster does not hire crew, pay crew, classify workers, or act as an employer, payroll provider, agent, or staffing agency.
Roster helps productions run the job. It does not turn the job into a public database.
2. Accepting These Terms
By using Roster, you agree to these Terms. If you use Roster for a company, you confirm you are allowed to accept these Terms for that company. If you do not agree, do not use Roster.
3. Accounts and Roles
Roster has company admins, authorized project members, and crew members. Some people get Roster messages or appear in project records without an account; we call them non-users.
Keep your account secure. You are responsible for what happens through it.
4. Using Roster for a Production
Production companies and the people they authorize can use Roster to:
Create projects and manage crew lists.
Upload or build call sheets and budgets.
Manage bookings and holds.
Send call cards and revisions.
Collect acknowledgments.
Manage project communications.
The production company is responsible for what it uploads, creates, or sends through Roster. That includes making sure it has the right to use that information in Roster and to contact the people on the project.
5. Uploading Call Sheets and Budgets
Only a production company, or someone it allows, can upload or create call sheets and budgets in Roster. Crew members cannot upload someone else’s call sheet to claim credit for a job.
By uploading a call sheet or budget, you confirm:
I am allowed by the production company to use this file in Roster for this project.
This is about having the authority to use the document — not owning it. Do not upload a file if an NDA, a production policy, a union rule, a contract, or the law does not allow it.
6. What Not to Upload
Do not upload:
Social Security numbers.
Bank information.
Tax forms.
Government IDs.
Medical information.
Background-check reports.
Full payroll packets.
Roster is built for production planning and communication. It is not a filing cabinet for sensitive employment paperwork.
7. Private Project Data
Project data is reachable only through authorized company, project, recipient, or personal-record access, or through a supported Roster feature. Getting access to one view of a record does not automatically give you access to the source file behind it.
Call sheets and budgets are source files. Roster does not make them public, and does not build public profiles or public credits from them.
8. Crew Access to Their Own Work Records
A production company may create private project records about crew — bookings, roles, call cards, messages, and acknowledgments. Crew members may be able to confirm who they are and see records about their own work.
Seeing a record about your own work does not give you the full call sheet, the budget, or other private project files, unless the production company chooses to share those with you through a supported Roster feature. It does not give you other people’s contact details.
Roster may record that someone was scheduled, called, or acknowledged a call. These are different things. A call sheet can show that someone was scheduled or called. On its own it does not prove what work was performed, what was paid, or how someone was classified.
9. Future Features
Roster may introduce optional profile, work-history, proof, integration, or sharing features in the future. Additional terms, privacy controls, or consent steps may apply before those features are made available.
Private project files, call sheets, budgets, other people’s contact information, and confidential production details do not become public just because they were used in Roster.
10. Your Responsibilities
Use Roster lawfully and give accurate information.
Respect confidentiality and other people’s privacy.
Only upload, send, or publish information you have the right to use in Roster.
Follow production policies, NDAs, union rules, and the law.
Have permission, or another lawful basis, to contact the people you message through Roster.
11. What You Cannot Do
Harass people or send spam.
Access accounts or data you are not authorized to see.
Scrape data or run security tests without permission.
Upload malware.
Impersonate someone.
Use Roster for recruiting or marketing you are not authorized to send.
Expose confidential production information.
12. Production Text Messages
Roster texts are tied to a specific production. They may include project invitations, availability requests for named dates, booking or hold updates, personal call cards, call-time or location changes, acknowledgment reminders, cancellations, and wrap updates.
Roster does not send general job ads, marketing, product announcements, crew recommendations, or cross-project recruiting texts.
Recipients can reply STOP to opt out of further messages from that number, and HELP for help. The customer is responsible for having permission, or another lawful basis, to send each production message to each recipient.
13. Rights You Give Roster
You give Roster permission to host, store, parse, organize, display, send, update, back up, keep logs of, restrict, and delete project information as needed to run, support, secure, and review the service.
That permission is limited to running Roster. Roster does not claim ownership of your project data.
14. When Roster Can Restrict or Remove Content
Roster may freeze access, restrict records, remove files, look into whether an upload was authorized, keep records needed to review the issue, or suspend accounts if we think content may be unauthorized, wrong, confidential, unlawful, harmful, or in conflict with someone else’s rights.
If someone credibly tells us a call sheet, booking, or record was added without permission, we may limit access while we look into it, and remove it if it was not authorized. We may suspend accounts that keep uploading unauthorized material.
15. Reporting Unauthorized or Confidential Material
Report an unauthorized call sheet, a booking you dispute, confidential production information, an improper message, or exposed contact details to hello@onroster.io.
16. Copyright Complaints
If you think content on Roster infringes your copyright, email hello@onroster.io and describe the work, the content at issue, why you believe the use is not allowed, and how to reach you. We may remove or restrict the content while we review the complaint, and we may tell the person who uploaded it.
Copyright complaints are separate from confidentiality, NDA, privacy, and production-authority disputes. Use section 15 for those.
17. Privacy Requests
To access, correct, delete, or restrict personal information, email hello@onroster.io. We may keep limited records for security, disputes, legal compliance, customer records, or to honor an opt-out.
18. Service Providers
Roster uses trusted service providers to run the service — hosting, messaging, security, document parsing, and support. You may also use services we do not control, and we are not responsible for those except as the law requires.
19. Fees
Some Roster services may be paid. Fees, billing, taxes, and cancellation may be covered by a separate order form or customer agreement. We may change prices for future purchases or renewals, with advance notice before an increase applies to an existing paid subscription.
20. What Roster Is Not
Roster is not:
Your employer.
A payroll provider.
A staffing agency or agent.
A background-check provider.
A legal compliance service.
The one making hiring decisions.
The one deciding how a worker is classified.
Roster does not independently determine, certify, or guarantee union, guild, roster, qualification, or employment eligibility. Where Roster shows information from an outside authority or provider, that authority remains the source of record.
Roster does not guarantee that information a production company uploads is complete, accurate, authorized, or lawful. The production company remains responsible for hiring, worker classification, employment terms, payroll, workplace rules, required notices, lawful communication, and its authority to use production data in Roster.
21. Disclaimers
Roster is provided as described in these Terms and any customer agreement. We work to keep the service reliable, but we do not promise it will always be available, error-free, or secure.
22. Suspension and Termination
We may suspend or remove access if we think use of Roster creates risk for a production, a customer, a crew member, Roster, or anyone else, or if someone breaks these Terms. That includes unauthorized data, a security issue, non-payment, or a legal request. What happens to project data after termination may be covered by the customer’s agreement.
23. Where Roster Is Available
Roster is currently built for production work in the United States. If you want to use Roster for projects, crew, or recipients outside the United States, contact us first. Additional terms, privacy requirements, or controls may apply.
24. Changes to Roster and These Terms
Roster is still being built, and we may update the service and these Terms. Unless the law says otherwise, a change takes effect when we post the updated Terms and effective date.
If a change materially works against your rights or obligations, we will give reasonable advance notice by email, in the product, or another reasonable way.
We may make a change effective immediately when we reasonably need to — to follow the law, address a security or confidentiality risk, prevent fraud or abuse, protect someone, or meet an urgent requirement from a critical service provider. When we can, we will tell you first. Otherwise we will tell you as soon as we reasonably can.
Updated Terms apply going forward from their effective date. Continuing to use Roster after that date means you accept them. If you do not agree, stop using the affected part of Roster.
We keep room to evolve the product. We do not keep the right to quietly rewrite the privacy rules on data we already hold.
25. Customer Agreements
Some customers use Roster under a separate customer agreement. If there is a conflict, that signed agreement controls for that customer. Posting an update to these Terms does not change a signed agreement unless that agreement allows it, both sides agree, or the law requires it.
26. Contact
Support: hello@onroster.io
Privacy: hello@onroster.io
Legal: hello@onroster.io
1. Overview
Roster is a private production tool. Production companies use Roster to plan projects, manage crew, send call cards, track changes, collect acknowledgments, and keep production records.
Roster helps production teams coordinate a job. Roster does not hire crew, pay crew, classify workers, or act as an employer, payroll provider, agent, or staffing agency.
Roster helps productions run the job. It does not turn the job into a public database.
2. Accepting These Terms
By using Roster, you agree to these Terms. If you use Roster for a company, you confirm you are allowed to accept these Terms for that company. If you do not agree, do not use Roster.
3. Accounts and Roles
Roster has company admins, authorized project members, and crew members. Some people get Roster messages or appear in project records without an account; we call them non-users.
Keep your account secure. You are responsible for what happens through it.
4. Using Roster for a Production
Production companies and the people they authorize can use Roster to:
Create projects and manage crew lists.
Upload or build call sheets and budgets.
Manage bookings and holds.
Send call cards and revisions.
Collect acknowledgments.
Manage project communications.
The production company is responsible for what it uploads, creates, or sends through Roster. That includes making sure it has the right to use that information in Roster and to contact the people on the project.
5. Uploading Call Sheets and Budgets
Only a production company, or someone it allows, can upload or create call sheets and budgets in Roster. Crew members cannot upload someone else’s call sheet to claim credit for a job.
By uploading a call sheet or budget, you confirm:
I am allowed by the production company to use this file in Roster for this project.
This is about having the authority to use the document — not owning it. Do not upload a file if an NDA, a production policy, a union rule, a contract, or the law does not allow it.
6. What Not to Upload
Do not upload:
Social Security numbers.
Bank information.
Tax forms.
Government IDs.
Medical information.
Background-check reports.
Full payroll packets.
Roster is built for production planning and communication. It is not a filing cabinet for sensitive employment paperwork.
7. Private Project Data
Project data is reachable only through authorized company, project, recipient, or personal-record access, or through a supported Roster feature. Getting access to one view of a record does not automatically give you access to the source file behind it.
Call sheets and budgets are source files. Roster does not make them public, and does not build public profiles or public credits from them.
8. Crew Access to Their Own Work Records
A production company may create private project records about crew — bookings, roles, call cards, messages, and acknowledgments. Crew members may be able to confirm who they are and see records about their own work.
Seeing a record about your own work does not give you the full call sheet, the budget, or other private project files, unless the production company chooses to share those with you through a supported Roster feature. It does not give you other people’s contact details.
Roster may record that someone was scheduled, called, or acknowledged a call. These are different things. A call sheet can show that someone was scheduled or called. On its own it does not prove what work was performed, what was paid, or how someone was classified.
9. Future Features
Roster may introduce optional profile, work-history, proof, integration, or sharing features in the future. Additional terms, privacy controls, or consent steps may apply before those features are made available.
Private project files, call sheets, budgets, other people’s contact information, and confidential production details do not become public just because they were used in Roster.
10. Your Responsibilities
Use Roster lawfully and give accurate information.
Respect confidentiality and other people’s privacy.
Only upload, send, or publish information you have the right to use in Roster.
Follow production policies, NDAs, union rules, and the law.
Have permission, or another lawful basis, to contact the people you message through Roster.
11. What You Cannot Do
Harass people or send spam.
Access accounts or data you are not authorized to see.
Scrape data or run security tests without permission.
Upload malware.
Impersonate someone.
Use Roster for recruiting or marketing you are not authorized to send.
Expose confidential production information.
12. Production Text Messages
Roster texts are tied to a specific production. They may include project invitations, availability requests for named dates, booking or hold updates, personal call cards, call-time or location changes, acknowledgment reminders, cancellations, and wrap updates.
Roster does not send general job ads, marketing, product announcements, crew recommendations, or cross-project recruiting texts.
Recipients can reply STOP to opt out of further messages from that number, and HELP for help. The customer is responsible for having permission, or another lawful basis, to send each production message to each recipient.
13. Rights You Give Roster
You give Roster permission to host, store, parse, organize, display, send, update, back up, keep logs of, restrict, and delete project information as needed to run, support, secure, and review the service.
That permission is limited to running Roster. Roster does not claim ownership of your project data.
14. When Roster Can Restrict or Remove Content
Roster may freeze access, restrict records, remove files, look into whether an upload was authorized, keep records needed to review the issue, or suspend accounts if we think content may be unauthorized, wrong, confidential, unlawful, harmful, or in conflict with someone else’s rights.
If someone credibly tells us a call sheet, booking, or record was added without permission, we may limit access while we look into it, and remove it if it was not authorized. We may suspend accounts that keep uploading unauthorized material.
15. Reporting Unauthorized or Confidential Material
Report an unauthorized call sheet, a booking you dispute, confidential production information, an improper message, or exposed contact details to hello@onroster.io.
16. Copyright Complaints
If you think content on Roster infringes your copyright, email hello@onroster.io and describe the work, the content at issue, why you believe the use is not allowed, and how to reach you. We may remove or restrict the content while we review the complaint, and we may tell the person who uploaded it.
Copyright complaints are separate from confidentiality, NDA, privacy, and production-authority disputes. Use section 15 for those.
17. Privacy Requests
To access, correct, delete, or restrict personal information, email hello@onroster.io. We may keep limited records for security, disputes, legal compliance, customer records, or to honor an opt-out.
18. Service Providers
Roster uses trusted service providers to run the service — hosting, messaging, security, document parsing, and support. You may also use services we do not control, and we are not responsible for those except as the law requires.
19. Fees
Some Roster services may be paid. Fees, billing, taxes, and cancellation may be covered by a separate order form or customer agreement. We may change prices for future purchases or renewals, with advance notice before an increase applies to an existing paid subscription.
20. What Roster Is Not
Roster is not:
Your employer.
A payroll provider.
A staffing agency or agent.
A background-check provider.
A legal compliance service.
The one making hiring decisions.
The one deciding how a worker is classified.
Roster does not independently determine, certify, or guarantee union, guild, roster, qualification, or employment eligibility. Where Roster shows information from an outside authority or provider, that authority remains the source of record.
Roster does not guarantee that information a production company uploads is complete, accurate, authorized, or lawful. The production company remains responsible for hiring, worker classification, employment terms, payroll, workplace rules, required notices, lawful communication, and its authority to use production data in Roster.
21. Disclaimers
Roster is provided as described in these Terms and any customer agreement. We work to keep the service reliable, but we do not promise it will always be available, error-free, or secure.
22. Suspension and Termination
We may suspend or remove access if we think use of Roster creates risk for a production, a customer, a crew member, Roster, or anyone else, or if someone breaks these Terms. That includes unauthorized data, a security issue, non-payment, or a legal request. What happens to project data after termination may be covered by the customer’s agreement.
23. Where Roster Is Available
Roster is currently built for production work in the United States. If you want to use Roster for projects, crew, or recipients outside the United States, contact us first. Additional terms, privacy requirements, or controls may apply.
24. Changes to Roster and These Terms
Roster is still being built, and we may update the service and these Terms. Unless the law says otherwise, a change takes effect when we post the updated Terms and effective date.
If a change materially works against your rights or obligations, we will give reasonable advance notice by email, in the product, or another reasonable way.
We may make a change effective immediately when we reasonably need to — to follow the law, address a security or confidentiality risk, prevent fraud or abuse, protect someone, or meet an urgent requirement from a critical service provider. When we can, we will tell you first. Otherwise we will tell you as soon as we reasonably can.
Updated Terms apply going forward from their effective date. Continuing to use Roster after that date means you accept them. If you do not agree, stop using the affected part of Roster.
We keep room to evolve the product. We do not keep the right to quietly rewrite the privacy rules on data we already hold.
25. Customer Agreements
Some customers use Roster under a separate customer agreement. If there is a conflict, that signed agreement controls for that customer. Posting an update to these Terms does not change a signed agreement unless that agreement allows it, both sides agree, or the law requires it.
26. Contact
Support: hello@onroster.io
Privacy: hello@onroster.io
Legal: hello@onroster.io
© Roster • 2026